Spot Cleaning Tips
Stain Treatments
The first step in removing a spot or substance from your carpet is to act quickly. The longer a substance is allowed to remain on the fibers, the more likely the substance will become permanent.
The Carpet & Rug Institute Spot Cleaning Guide is a great resource for spot removal advice and contains other valuable information about carpet and rug care. If you have trouble removing a spot after following these recommendations, don’t hesitate to call us at QCare for immediate guidance. Our trained staff will make every effort to help you over the phone.
Click the link to view the Spot Cleaning Guide:
CRI Spot Cleaning Guide
Renewing carpets to pre-spot splendor
Let’s face it … no matter how careful you are, accidents happen. While most spots are removed by our Q12 cleaning system, some spots require special care due to the chemistry of the substance spilled. Some substances will create a non-removable stain, but even then QCare can usually treat the stain to bring the appearance to an acceptable level. Our technicians have been trained to identify many types of spots and stains and thus are able to provide the best treatment.
Spots vs. Stains
• Spots are substances that can be treated and completely removed. These substances don’t penetrate the carpet backing, don’t dye or remove color from the carpet, nor damage the carpet like a burn, bleach, tear, or hole. Common spot makers are lipstick, grape jelly, and other food substances.
• Stains permanently alter the carpet because the substance has permanently altered the texture, appearance or color of the carpet fiber and cannot be completely removed. If a substance such as blood, egg, vomit, mustard or milk has stained the carpet, QCare technicians can employ restorative treatments that often reduce their appearance to an acceptable level, but may not completely remove them.
Some substances can damage or contaminate your carpet. Damage occurs when the construction of the carpet is altered. This includes burns, tears, bleaching, and holes.
When carpet is damaged, QCare restoration efforts can generally minimize the appearance of damage, but may not restore your carpet to its pre-damaged state. Some substances like feces, urine, and blood contaminate your carpet and create an unhealthy environment for your family. Contaminated carpet always requires special care and should be shown to the QCare technicians prior to cleaning.

