Q12 Cleaning Services

Carpet Cleaning System

Beautiful carpet from every angle
Get your carpet truly clean with the exclusive Q12 cleaning system from QCare. Our 12-step cleaning process, performed by IICRC Certified technicians utilizing state-of-the-art equipment and cleaning solutions, cleans deep down to reach every fiber of your carpet.

360 degrees of clean
Our truck-mounted hot water extraction equipment, commonly known as steam cleaning, is the only carpet cleaning method recommended by all of the major carpet manufacturers. We inject a cleaning solution deep into the carpet fibers, agitate the fibers with a pile brush, and then fully extract the cleaning solution along with all of the soil. Next, thorough rinsing agents remove all residues, leaving nothing but fresh, clean carpet.

Our comprehensive Q12 carpet cleaning service includes:

  • Complete Pre-Inspection: Our technicians carefully inspect your carpet and identify any problem areas that require special attention.
  • Thorough Vacuuming: We use commercial vacuum cleaners to remove loose dirt and debris from the carpet prior to cleaning.
  • Protective Set Up: Our technicians set up corner and door guards to prevent paint scratches and keep windows and doorways sealed.
  • Careful Furniture Moving: We'll carefully move most furniture to maximize the cleaning area and note its original placement.
  • Powerforce Pre-Spray: To brighten traffic areas and remove stains, our technicians apply a powerful heated pre-spray under pressure.
  • Pile Brush Fiber Agitation: To insure the pre-spray penetrates deep into the carpet fibers, our technicians agitate the fibers with a pile brush.
  • Truck-Mounted Hot Water Extraction: Hot detergents are injected under pressure to suspend soil and sanitize carpet fibers. Powerful wet vacuums remove soil and excess moisture leaving no cleaning residues on your carpet.
  • Professional Stain/Spot Removal: Our IICRC Certified technicians can remove most spots and minimize the appearance of stains. They first will carefully identify the type of spot or stain and then use specialized chemicals to remove the spot or minimize the appearance of the stain.
  • Speed Drying: To reduce drying time, our technicians rotate commercial air dryers from room to room during the cleaning process to leave carpets practically dry.
  • Furniture Replacement: Once the carpet is sufficiently dry, our technicians will return all furniture back to its original position and place protective materials under all legs to protect carpet from dye transfers.
  • Carpet Grooming: To maximize the beauty of your carpet, we complete the cleaning process by using a groomer to carefully set the carpet pile.
  • Satisfaction Guarantee Authentication:After the cleaning is complete, we’ll conduct a complete post-inspection of newly cleaned areas and make any adjustments necessary to insure you are totally satisfied.

Restore the beauty of your carpet today!
Call (770) 594-1836 to schedule an appointment.

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Ultra-Care Clean Carpet Program

Keep your carpet fresh all year long
Do you love the way your carpet looks and feels right after it's cleaned? Why not keep your carpet fresh all year long with our FREE six month cleaning!

Here's how it works. When you purchase our exclusive Ultra-Care Plan we will clean and Scotchgard your carpet at the regular price for carpet cleaning with Scotchgard protection. Then, if you schedule a second cleaning within six months of the initial cleaning, we will clean and re-apply Scotchgard and all you pay for the second appointment is the cost of re-applying the Scotchgard - the second cleaning is FREE!.

Unparalleled value – two cleanings for the price of one!
Restore the beauty of your carpet today!
Call (770) 594-1836 to schedule an appointment.

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Upholstery and Oriental & Area Rug Cleaning

Keeping your entire home beautiful
The appearance of your furniture and rugs dramatically impacts the look of the entire room. Protect your investments and the look of your home with QCare Upholstery and Oriental & Area Rug Cleaning. Our technicians will inspect your upholstery and rugs to determine the appropriate cleaning method. We use several different cleaning techniques because upholstery and rugs are made of a variety of different materials that respond better to various treatment options.

We select the best method for your upholstery fabric or rug fiber
QCare can clean a variety of materials including most upholstered fabric or leather covered furniture and most wool or synthetic fiber area rugs. Based on the manufacturer's cleaning recommendations for the items to be cleaned, the type and age of the material and its level of soiling, the technician will determine the correct method of cleaning; whether to use hot water extraction, dry foam, or the dry cleaning method.

One price for all methods
Our technicians are trained and equipped to clean in any one of these methods, and the quoted price will not change based on the method of cleaning. Any of these methods will provide the upholstery or rug with a deep down clean, which revitalizes without risk of damage or shrinkage.

Quick drying time
We use high-volume commercial dryers to expedite the dry time.

Restore the beauty of your furniture and rugs today!
Call (770) 594-1836 to schedule an appointment.

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Tile & Grout Cleaning

Prevent slippery accidents with proper tile maintenance!
Tile can become slippery with a lack of proper and regular maintenance. Grease, grime and dirt build-up on tile and grout surfaces and can cause a higher likelihood of a "slip and fall" accident. Prevent accidents and keep your tile and grout gleaming with QCare Tile and Grout Cleaning service. Our gentle, yet powerful cleaning process will remove slippery dirt and grime, prevent damage by mildew and leaks, and protect against staining and scratching and restore your tile and grout to like-new condition.

Our powerful truck mounted cleaning system with special solutions and high-pressure, hot water rinse can restore the gleam to all your ceramic tile and grout surfaces including bathroom floors, showers and tubs, kitchen floors, tiled foyers and entryways, tiled halls, sunrooms, countertops, and more.

Reveal your tile and grout’s natural beauty today!
Call (770) 594-1836 to schedule an appointment.

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3M Scotchgard™

Keep carpet fresher...longer
While most modern carpet initially includes stain-resistant protection, traffic and vacuuming can reduce the effectiveness of this protection over time. Regular applications of Scotchgard™ Protector for Carpet and Upholstery keeps your carpet protected, extending its life and maintaining its beauty over time. Scotchgard keeps your home cleaner, fresher, brighter, longer because it:

  • Improves vacuuming. Vacuuming is actually more effective with Scotchgard protector. Dirt is more easily picked up, and fewer passes are required with the vacuum because carpet fibers actually resist soiling.
  • Simplifies spill cleanup. Scotchgard™ protector helps keep spills from becoming hard-to-remove spots or stains. It repels liquids, so spills can be blotted up quickly and easily. Stains release more easily when carpet and upholstery is cleaned and it is effective protection against fruit drinks, soft drinks and frozen fruit treats.

When should it be applied?
The best time to apply Scotchgard™ protector is right after cleaning. QCare technicians can do it for you right after the Q12 cleaning process is complete. Regular vacuuming and prompt cleanup of spills will help maintain the bright, freshly cleaned look for a long time.


Below is in-depth information from 3M about how Scotchgard works to protect your carpet from wearing out and maintaining its original beauty.

Scotchgard - It Really Works

Protect your carpet

The average carpet is replaced every twelve years even though it begins to show signs of poor care within only five years. The Industry refers to this as “Uglying Out vs. Wearing Out.” This condition typically hits heavy use areas called the traffic lanes first, causing carpet in these areas to look dull and dirty. Today’s lighter carpets need professional care to keep them looking great until they truly wear out.


The mystery behind your Stain Resistant carpet…

To understand what happens to make carpet look dull and dirty even when you take good care of them, first you need to know a little about how your carpet is made. As you may already know, most carpet is made of nylon. That means that your carpet started out as a pile of little plastic beads. After the beads were melted down and drawn into thin strands, the carpet fibers were dyed to the basic shade your carpet is today. Then those fibers were dipped into another batch of dye - this one was a special clear dye designed to fill in any open areas of fiber that the colored dye didn’t quite penetrate. That colorless dye is what makes your carpeting Stain Resistant. Just before your carpet left the mill it was treated once more, this time with a protector like Scotchgard - your carpet’s final line of defense. The only problem with the carpet mill’s protection is that after time it wears away. That’s where a professional application of Scotchgard saves the day.


Scotchgard protection…

  • Helps protect carpet from both oil and water based stains
  • Helps carpet fibers resist soiling
  • Helps spills blot up before they become stains
  • Helps stains release more easily when carpet and upholstery is professionally cleaned
  • Effective against fruit drinks, soft drinks and frozen fruit treats
  • Provides stain resistance for most common household spills


Why carpets “ugly” out before they wear out

1. New carpet from the mill arrives shielded with a carpet protector like Scotchgard designed to keep spills from staining your carpet and to make vacuuming an easier and more productive task.
2. Over the course of time, soils will be trapped in between carpet fibers. To the naked eye dirt may look smooth, but under a microscope most soil shapes are sharp, jagged edges. These soils act like tiny saws, cutting into the protector and exposing the delicate fibers. With scratched and cut surfaces, spills and soils can penetrate deep into the heart of your carpet fiber.
3. The solution to protecting your carpet investment is Scotchgard. Regular professional cleaning, every 6-18 months depending on use, and reapplication of Scotchgard fortifies your carpet’s primary line of defense, efficiently resisting soil-, liquid- and oil-based spills.

By reinforcing your carpet’s original factory protectant with Scotchgard, carpet spills are easier to remove, vacuuming is a simpler task and your carpet will look better for far longer than they would with the original protectant alone.

Don’t let damaging dirt particles undermine the beauty of your carpet- help protect your investment from permanent damage with Scotchgard.

 

Warranty Work

Because QCare is so confident in the protective values of Scotchgard, we warranty all carpet we clean and protect from food and beverage spills for an entire year. We will come out to clean food or beverage spills in protected areas free of charge during this warranty period- no other carpet company offers this warranty!

In addition to keeping carpet looking beautiful for years, Scotchgard protection also benefits many customers whose carpet is still covered under their original manufacturer warranty. To keep the warranty in effect, many manufacturers require that carpets are cleaned and have protection reapplied on a regular basis.

With an application of Scotchgard Protector you’re replenishing that important line of defense and ensuring that your carpet looks great until you’re ready to replace it.

3M Scotchgard™ is long-term protection for your investment.

Restore the beauty of your carpet today!
Call (770) 594-1836 to schedule an appointment.

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One-Year Accidental Spill Warranty

The most comprehensive warranty in Atlanta
When you purchase 3M Scotchgard™ protection in any carpeted area, you are protected for an entire year for clean-up of any accidental oil or water based food or beverage spills. If a spot of this type cannot be removed by applying the complimentary QCare Spot Out cleaner provided to you on your last service visit, QCare will send a certified technician to clean the spot for you. If the QCare technician cannot remove the spot for any reason, QCare will refund the price paid for protection treatment in that area. (Please note this will nullify the warranty in that area.) We have an extremely high success rate of removing spills in all carpet areas protected by 3M Scotchgard™.

Exclusions:
This warranty does not cover:

  1. Pet stains
  2. Urine, feces or vomit stains
  3. Upholstery, draperies, or fabrics
  4. Carpets used for rental or commercial purposes
  5. Pre-existing stains or general soiling
  6. Substances which alter or destroy carpet dyes such as wine, bleaches, plant fertilizers, acne medications, bodily fluids, soil filtration, etc.
  7. Carpets cleaned by companies other than QCare
  8. Any carpet not installed, including area and accent rugs
  9. Stains covered by other warranties

Transfer of Warranty:
QCare allows a transfer of warranty upon the following conditions:
1. New property owner must call and register information with QCare within 30 days of transfer of ownership of property under warranty
2. New property owner must agree to all terms of Accidental Food and Beverage Spill Warranty

Disclaimer:
Except where prohibited by law, this limited warranty is in lieu of all other rights, warranties and conditions, statutory or otherwise, including, without limitations, implied warranties of merchantability and fitness for particular purpose. Please be aware of terms and existing warranties you have on your carpet.

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Click for more on....

Q12 Ultra-Care Clean Carpet Program

Q12 Upholstery and Oriental & Area Rug Cleaning

Q12 Tile and Grout Cleaning

3M Scotchgard™

One-Year Accidental Spill Warranty


































































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