Q12 Cleaning Services
Carpet Cleaning System
Beautiful
carpet from every angle
Get your carpet truly clean with the
exclusive Q12 cleaning system from
QCare. Our 12-step cleaning process,
performed by IICRC Certified technicians
utilizing state-of-the-art equipment
and cleaning solutions, cleans deep
down to reach every fiber of your
carpet.
360 degrees of clean
Our truck-mounted hot water extraction
equipment, commonly known as steam
cleaning, is the only carpet cleaning
method recommended by all of the major
carpet manufacturers. We inject a
cleaning solution deep into the carpet
fibers, agitate the fibers with a
pile brush, and then fully extract
the cleaning solution along with all
of the soil. Next, thorough rinsing
agents remove all residues, leaving
nothing but fresh, clean carpet.
Our
comprehensive Q12 carpet cleaning
service includes:
-
Our technicians carefully inspect
your carpet and identify any problem
areas that require special attention.
-
We use commercial vacuum cleaners
to remove loose dirt and debris
from the carpet prior to cleaning.
-
Our technicians set up corner and
door guards to prevent paint scratches
and keep windows and doorways sealed.
- We'll
carefully move most furniture to
maximize the cleaning area and note
its original placement.
-
To brighten traffic areas and remove
stains, our technicians apply a
powerful heated pre-spray under
pressure.
-
To insure the pre-spray penetrates
deep into the carpet fibers, our
technicians agitate the fibers with
a pile brush.
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Hot detergents are injected under
pressure to suspend soil and sanitize
carpet fibers. Powerful wet vacuums
remove soil and excess moisture
leaving no cleaning residues on
your carpet.
-
Our
IICRC Certified technicians can remove
most spots and minimize the appearance
of stains. They first will carefully
identify the type of spot or stain
and then use specialized chemicals
to remove the spot or minimize the
appearance of the stain.
-
To reduce drying time, our technicians
rotate commercial air dryers from
room to room during the cleaning
process to leave carpets practically
dry.
-
Once the carpet is sufficiently
dry, our technicians will return
all furniture back to its original
position and place protective materials
under all legs to protect carpet
from dye transfers.
-
To maximize the beauty of your carpet,
we complete the cleaning process
by using a groomer to carefully
set the carpet pile.
- After
the cleaning is complete, we’ll
conduct a complete post-inspection
of newly cleaned areas and make
any adjustments necessary to insure
you are totally satisfied.
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Ultra-Care Clean Carpet Program
Keep
your carpet fresh all year long
Do you love the way your carpet looks and feels right after it's cleaned? Why not keep your carpet fresh all year long with our FREE six month cleaning!
Here's how it works. When you purchase our exclusive Ultra-Care Plan we will clean and Scotchgard your carpet at the regular price for carpet cleaning with Scotchgard protection. Then, if you schedule a second cleaning within six months of the initial cleaning, we will clean and re-apply Scotchgard and all you pay for the second appointment is the cost of re-applying the Scotchgard - the second cleaning is FREE!.
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Upholstery and Oriental & Area
Rug Cleaning
Keeping
your entire home beautiful
The appearance of your furniture and
rugs dramatically impacts the look
of the entire room. Protect your investments
and the look of your home with QCare
Upholstery and Oriental & Area
Rug Cleaning. Our technicians will
inspect your upholstery and rugs to
determine the appropriate cleaning
method. We use several different cleaning
techniques because upholstery
and rugs are made of a variety of different
materials that respond better to various treatment
options.
We
select the best method for your upholstery
fabric or rug fiber
QCare can clean a variety of materials
including most upholstered fabric
or leather covered furniture and most
wool or synthetic fiber area rugs.
Based on the manufacturer's cleaning
recommendations for the items to be
cleaned, the type and age of the material
and its level of soiling, the technician
will determine the correct method
of cleaning; whether to use hot water
extraction, dry foam, or the dry cleaning
method.
One
price for all methods
Our technicians are trained and equipped
to clean in any one of these methods,
and the quoted price will not change
based on the method of cleaning. Any
of these methods will provide the
upholstery or rug with a deep down
clean, which revitalizes without risk
of damage or shrinkage.
Quick
drying time
We use high-volume commercial dryers
to expedite the dry time.
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Tile & Grout Cleaning
Prevent
slippery accidents with proper tile
maintenance!
Tile can become slippery with a lack
of proper and regular maintenance.
Grease, grime and dirt build-up on
tile and grout surfaces and can cause
a higher likelihood of a "slip
and fall" accident. Prevent accidents
and keep your tile and grout gleaming
with QCare Tile and Grout Cleaning
service. Our gentle, yet powerful
cleaning process will remove slippery
dirt and grime, prevent damage by
mildew and leaks, and protect against
staining and scratching and restore
your tile and grout to like-new condition.
Our powerful
truck mounted cleaning system with
special solutions and high-pressure,
hot water rinse can restore the gleam
to all your ceramic tile and grout
surfaces including bathroom floors,
showers and tubs, kitchen floors,
tiled foyers and entryways, tiled
halls, sunrooms, countertops, and
more.
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3M
Scotchgard™
While
most modern carpet initially includes
stain-resistant protection, traffic
and vacuuming can reduce the effectiveness
of this protection over time. Regular
applications of Scotchgard™
Protector for Carpet and Upholstery
keeps your carpet protected, extending
its life and maintaining its beauty
over time. Scotchgard keeps your home
cleaner, fresher, brighter, longer
because it:
- Improves
vacuuming. Vacuuming is
actually more effective with Scotchgard
protector. Dirt is more easily picked up,
and fewer passes are required with
the vacuum because carpet fibers
actually resist soiling.
- Simplifies
spill cleanup.
Scotchgard™ protector helps
keep spills from becoming hard-to-remove
spots or stains. It repels liquids,
so spills can be blotted up quickly
and easily. Stains release more
easily when carpet and upholstery
is cleaned and it is effective protection
against fruit drinks, soft drinks
and frozen fruit treats.
When should
it be applied?
The best time to apply Scotchgard™
protector is right after cleaning.
QCare technicians can do it for you
right after the Q12 cleaning process
is complete. Regular vacuuming and
prompt cleanup of spills will help
maintain the bright, freshly cleaned
look for a long time.
Scotchgard - It Really Works
Protect
your carpet
The average carpet
is replaced every twelve years even
though it begins to show signs of
poor care within only five years.
The Industry refers to this as “Uglying
Out vs. Wearing Out.” This condition
typically hits heavy use areas called
the traffic lanes first, causing carpet
in these areas to look dull and dirty.
Today’s lighter carpets need
professional care to keep them looking
great until they truly wear out.
The mystery behind your Stain Resistant
carpet…
To understand what
happens to make carpet look dull and
dirty even when you take good care
of them, first you need to know a
little about how your carpet is made.
As you may already know, most carpet
is made of nylon. That means that
your carpet started out as a pile
of little plastic beads. After the
beads were melted down and drawn into
thin strands, the carpet fibers were
dyed to the basic shade your carpet
is today. Then those fibers were dipped
into another batch of dye - this one
was a special clear dye designed to
fill in any open areas of fiber that
the colored dye didn’t quite
penetrate. That colorless dye is what
makes your carpeting Stain Resistant.
Just before your carpet left the mill
it was treated once more, this time
with a protector like Scotchgard -
your carpet’s final line of
defense. The only problem with the
carpet mill’s protection is
that after time it wears away. That’s
where a professional application of
Scotchgard saves the day.
Scotchgard protection…
Why carpets “ugly”
out before they wear out
1. New carpet from
the mill arrives shielded with a carpet
protector like Scotchgard designed
to keep spills from staining your
carpet and to make vacuuming an easier
and more productive task.
2. Over the course of time, soils
will be trapped in between carpet
fibers. To the naked eye dirt may
look smooth, but under a microscope
most soil shapes are sharp, jagged
edges. These soils act like tiny saws,
cutting into the protector and exposing
the delicate fibers. With scratched and
cut surfaces, spills and soils can
penetrate deep into the heart of your carpet fiber.
3. The solution to protecting your carpet investment
is Scotchgard. Regular professional
cleaning, every 6-18 months depending
on use, and reapplication of Scotchgard
fortifies your carpet’s primary
line of defense, efficiently resisting
soil-, liquid- and oil-based spills.
By reinforcing your
carpet’s original factory protectant
with Scotchgard, carpet spills are
easier to remove, vacuuming is a simpler
task and your carpet will look better
for far longer than they would with
the original protectant alone.
Don’t let damaging dirt particles
undermine the beauty of your carpet-
help protect your investment from
permanent damage with Scotchgard.
Warranty
Work
Because QCare
is so confident in the protective
values of Scotchgard, we warranty
all carpet we clean and protect from
food and beverage spills for an entire
year. We will come out to clean food
or beverage spills in protected areas
free of charge during this warranty
period-
no other carpet company offers this
warranty!
In addition to keeping
carpet looking beautiful for years,
Scotchgard protection also benefits
many customers whose carpet is still
covered under their original manufacturer
warranty. To keep the warranty in
effect, many manufacturers require
that carpets are cleaned and have
protection reapplied on a regular
basis.
With an application
of Scotchgard Protector you’re
replenishing that important line of
defense and ensuring that your carpet
looks great until you’re ready
to replace it.
3M Scotchgard™ is long-term
protection for your investment.
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One-Year Accidental Spill Warranty
The
most comprehensive warranty in Atlanta
When you purchase 3M Scotchgard™
protection in any carpeted area, you
are protected for an entire year for
clean-up of any accidental oil or
water based food or beverage spills.
If a spot of this type cannot be removed
by applying the complimentary QCare
Spot Out cleaner provided to you on
your last service visit, QCare will
send a certified technician to clean
the spot for you. If the QCare technician
cannot remove the spot for any reason,
QCare will refund the price paid for
protection treatment in that area.
(Please note this will nullify the
warranty in that area.) We have an
extremely high success rate of removing
spills in all carpet areas protected
by 3M Scotchgard™.
Exclusions:
This warranty does not cover:
- Pet stains
- Urine, feces
or vomit stains
- Upholstery, draperies,
or fabrics
- Carpets used
for rental or commercial purposes
- Pre-existing
stains or general soiling
- Substances which
alter or destroy carpet dyes such
as wine, bleaches, plant fertilizers,
acne medications, bodily fluids,
soil filtration, etc.
- Carpets cleaned
by companies other than QCare
- Any carpet not
installed, including area and accent
rugs
- Stains covered
by other warranties
Transfer
of Warranty:
QCare allows a transfer of warranty
upon the following conditions:
1. New property owner must call and
register information with QCare within
30 days of transfer of ownership of
property under warranty
2. New property owner must agree to
all terms of Accidental Food and Beverage
Spill Warranty
Disclaimer:
Except where prohibited by law, this
limited warranty is in lieu of all
other rights, warranties and conditions,
statutory or otherwise, including,
without limitations, implied warranties
of merchantability and fitness for
particular purpose. Please be aware
of terms and existing warranties you
have on your carpet.
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Click for more on....
Q12
Ultra-Care Clean Carpet Program
Q12
Upholstery and Oriental & Area
Rug Cleaning
Q12
Tile and Grout Cleaning
3M
Scotchgard™
One-Year
Accidental Spill Warranty
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